So a bit of an update on the saga that is my continued wait for the FX Impact to arrive, I didn't want to post this but after being lied to now directly by several different people I think its important to share our experiences with ASI and FX Airguns. As you may know from previous posts ASI told me I was no.6 on their list and that 10 guns in batch 2 would be enough to fulfill my order, well 27 alone were sent to BAR last week and mine wasn't delivered to my RFD ...
So my RFD phoned them Monday to ask when it was due and what was going on, at that point we were told it was there and being sent out and that it would be with us on Wednesday. Ideal I thought, maybe an end to all of this and we may get to actually get our hands on the Impact
Wednesday came and went and still no rifle, so last night I emailed ASI to see what the deal was... The reply today basically states that the rifle was never there and was never sent out, so yet again I've been lied to, but this time by multiple members of staff. Its also worth noting that no reason was given for them lying.
I've now been told it might be here towards the end of October , not that I've been given rough dates for the last 14 months... To say I'm livid would be an understatement, lateness is one thing and with demand I expected it, but to be lied to is another thing. How FX and ASI think this is OK I really have no idea and I think it says a lot about both companies.
Its worth putting all of this into context. Over the last 14+ months we have constantly been given different dates, with dates coming and going and still no rifle, so its not like I'm just being pushy, I've been waiting for over a year!
With new lines such as the streamline now being pushed on social media from various avenues in anticipation of its release I would strongly recommend waiting and not parting with any of your hard earned money before you have the rifle in your hands. There's a growing trend of creating hype on social media and then not delivering and its not right.
Even IF the rifle turns up this has now left a really bitter taste. The way we have been treated as normal paying customers is nothing short of disgusting and I think both companies need to do some serious soul searching.
If either company wish to contact us and explain why you think the above is an acceptable way to treat a customer then please feel free, I'm happy to listen.
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